This Non-Profit organization engaged 3Quotes to review their expiring help desk contract. 3Quotes provided consultative, agnostic guidance regarding helpdesk models available and options not previously known to the client. 3Quotes worked alongside the client’s IT team to create an RFP that met the client’s growing requirements. 3Quotes brought three trusted providers to the table for the client to interview in person before making their final decision. 3Quotes was able to negotiate a price that was under the clients budget and get them the SLA’s needed to run their business. By collaborating with the client we were able to meet the clients financial goals while saving them time on executing the RFP process.